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Service Sketching (Process Modelling)
Process Modelling (or "Service Modelling") should be simple, but nothing steals the wind from the sails of a process improvement/enhancement/re-engineering excercise like arguing over which shape does what. This stencil eliminates a lot of the additional process modelling shapes and introduces a "hand drawn sketch" feel so...more
Business Process Model
My own version of a BPM / UML stencil. Includes a key to show how to combine the shapes - very stylised, but enjoy and hope you find it useful :)
Business Process Model
My own version of a BPM / UML stencil. Includes a key to show how to combine the shapes - very stylised, but enjoy and hope you find it useful :)
Lean Six Sigma Tools
Continuous Process Improvement (CPI) tools for integrating into quality plans to include Define, Measure, Analyze, Improve, and Control (DMAIC) scientific model. Includes Bell Shaped Curve for plotting, Project Charter Matrix, Fishbone Diagram showing root causes, SIPOC Chart and Process Control Plan. Soon to come: Weighted...more
Personas
These persona stencils make the process of persona diagramming quicker and easier. Use in conjunction with the Silhouettes stencil for quick persona development or for placement only without having to worry about rights issues.
Role Activity Diagram
Role Activity Diagram for use in business process analysis.